Debra Lykkemark, CEO of Culinary Capers Catering and Special Events based in Vancouver, is a shining example of catering internationally. Lykkemark launched Culinary Capers Catering on the international stage by first participating in three Olympic Games. With that under her belt, she then launched a second company in Beijing, along with a very fun and successful restaurant called SWITCH! But Lykkemark hasn’t been limited to that! In order to give readers the essence of Lykkemark’s experience, EE wanted to share her interview with you.
EE:
You launched Culinary Capers Catering on the international stage by
participating in three Olympic Games – Torino in 2006; Beijing in 2008 and
Vancouver in 2010. What led to your involvement in the Olympic Games?
DL: I have to thank Frank Puleo from Catering by
Framboise in New York for encouraging me to get involved in the 2006 Torino
Winter Olympics and the 2008 Beijing Summer Olympics. Frank had been
catering at the Olympics since the 1996 Atlanta Summer Games. My
hometown of Vancouver was putting a bid in for the 2010 Winter Olympics. Frank
advised that I should work on getting a contract to cater at both the Torino
and Beijing Olympics as it would give me the opportunity to make valuable
connections with the Olympic Sponsors and to better understand the catering needs
of the different country and their hospitality houses. This
experience would give me an advantage when it came time to bid for business,
should Vancouver win the 2010 Olympic bid.
EE: Would you give us a brief overview of your
Olympic experience?
DL: For the 2006 Olympics, we won the contract for BC
Canada Place, which was a rustic Canadian log house built in Torino to promote
Canadian Tourism and the Vancouver Winter Olympics. The contract
was for six weeks, and we catered every day for events ranging from sit-down
dinners for 50 to receptions for 500 guests.
In Beijing,
we won the contract for the BC Canada Pavilion. The focus of this
pavilion was to promote business relationships between Canada and China,
Canadian Tourism and the Vancouver Winter Olympics. This contract
was for five months as many of the trade missions took place in the ten weeks
before the Games began. In addition to this, we picked up a contract
to cater for Adidas every day during the games and a number of one-off catering
jobs for sponsors and embassies.
In
Vancouver, as Frank predicted, our Olympic experience and connections paid off
in a big way. Over the 18 days of the Games, we did 578 events,
served 59,279 guests and had an average of 500 service, kitchen and operations
staff working daily. We catered all day for The Royal Bank of
Canada, Shaw Communications and for the Sochi Olympic Committee and
Russian Sponsors at Sochi House. We also did multiple events for the
BC Government, Olympic Sponsors as well as local companies and clients that
were entertaining during the Games. We ended up doing five months’ worth
of business in 18 days!
EE:
What was your inspiration and business logic for actually opening a second
catering company in Beijing?
DL: Never in my wildest dreams would I have thought that
I would open a business in Mainland China. In fact, when I won the
contract for the Olympics and had to go to Beijing for five months, I was
really concerned that I would not enjoy the experience. Instead, I
fell in love with the culture, history, the energy of the city and the people
in Beijing. I found the people to be very hard working, eager to learn
about Western culture and the biggest surprise was that many of them could
relate to our sense of humor.
To be
successful catering in Beijing for the Olympics, I felt it was important that I
hire a Western chef who had experience cooking in Beijing. I was
concerned about getting good quality and safely handled food. To
prepare for the contract, I travelled to Beijing a number of times to line up
suppliers, local staff and accommodations for the staff I would bring from
Vancouver. On one of those trips I met Chef Billy Kawaja, who had been
the Chef at the Canadian Embassy in Beijing for a few years. He was
Canadian, so he also was familiar with the style of food we were doing for BC
Canada Pavilion. I hired Billy as my Executive Chef for the
Pavilion. We worked together very well, and when the contract was
over he suggested that we should partner and keep the catering company going,
and he would remain and oversee the business. The economy there
was doing very well, and Beijing was ripe for a good Western-style catering
company. So we decided to give it a go.
EE: What steps did you take to open up in
Beijing? (This is a big question, but perhaps you can distill it down into
specific milestones or the critical process.)
DL: To get the contract for the Olympics,
we had to source an off-site Western kitchen. In order to accomplish
this, we had to partner with a local company that had a restaurant kitchen that
we could use for the Games. This worked well for the first year and
a half until we grew out of it. At that point, we found a very well equipped
kitchen in an art gallery which we could lease and not have to share, but it
required that we also operate the attached restaurant. As a result, we
opened a very fun and successful restaurant called SWITCH! in addition to
Culinary Capers Catering and Special Events. Unfortunately that situation
came to an end when the art gallery decided it needed to expand, and we were
given six months to move. We decided to lease space and build our
own kitchen and offices. We moved the restaurant to a new location,
but after a year decided to close it and focus on the catering which was
growing very rapidly.
Billy and Debra at SWITCH! |
Since
then the catering company has continued to grow and evolve. In
addition to catering for events, we have started a school catering division and
have contracts to prepare lunch for six Montessori schools with approximately
200 children per school and a large international school with 1200
children. We are also doing a lot of catering for luxury car brands
which often involves travelling with the car companies to other cities for
their signature catered events.
EE: How have you
adopted international trends into your cuisine and design services?
DL: Beijing is a very cosmopolitan city
and is home to over 100 embassies. We have catered for the U.S., Mexican,
Swiss, Canadian, Brazilian, Australian, Dutch and Danish Embassies. When
we cater for these embassies, we are often preparing food from their countries. We
had the opportunity to work with Alice Waters at the U.S. Embassy where we
prepared her recipes and served a beautiful organic sit-down dinner for 200 VIP
guests. Billy works very closely with the kitchen team creating dishes
and menus that will please both an Asian and Western palate. Culinary
Capers Vancouver is also a good resource for recipes and ideas as we have been
catering since 1986 and our city has a large Asian population. Our
International school catering division requires us to feed students from around
the world, and as a result we are doing many different types of cuisine
including Chinese, Korean, Filipino and Japanese as well as Western cuisine.
EE:
What are the challenges and pitfalls of operating an international company? In
other words, HQ is in Vancouver; full-scale operation is in Beijing.
DL: When it comes to challenges, China is
definitely not for the faint of heart. Everything is different, the
language, the writing, the culture, the food and the style of government.
Due to all of these factors, Beijing operates as a completely separate company,
and my partner Billy lives there and runs the operation. Billy’s wife
Flora bought into the company a few years ago. She is Chinese and from
Beijing and has been an immense help with getting permits and licenses and
negotiating leases and contracts. Vancouver’s role has been mentoring and
providing necessary support.
Another challenge is the learning curve, as a lot of the
staff and clients with which we are working have very little experience with
catering and events. As a result, lots of coaching is required to educate them
about the possibilities. On the upside, the opportunities for growth are
amazing-Beijing is achieving revenues in five
years that it would take ten or more years in most cities.
EE: What tips would you offer other event
professionals seeking to work in the international marketplace?
DL: Make sure you are really passionate about what you
are doing because it is likely going to be tougher than you think. I
would not recommend doing it without one of the partners having a number of
years of experience in the country. Ideally, find a local consultant or
partner that you can trust and has the local business and cultural knowledge to
help you avoid costly mistakes. If you are opening a division of your
company, seek advice from an accounting firm and law firm with experience in
international business deals on how to legally set up the new company and at
the same time protect your original company.
Culinary Capers Catering Beijing Great Wall of China
Luncheon
EE: One
final question that is a little off-track but relevant to our readers. Where DO
you find inspiration?
DL: Inspiration comes from so many places
– travelling, industry conferences, Instagram, Pinterest, Twitter,
brainstorming with colleagues and clients, dining at restaurants, reading
fashion, food and travel blogs and magazines and constantly trying new
things. As a caterer, inspiration becomes second nature, as every day you
have to problem solve and adapt to different locations, clients and styles of
events. Catering is incredibly inspiring, never boring that’s for
certain!
EE: Debra
Lykkemark is certainly a source of inspiration for all of us at Extraordinary
Events. Our hats are off to you, your partners and your team, Debra!
Debra Lykkemark is CEO of Culinary Capers and Special Events with offices
in Vancouver and Beijing. To learn more about the company, visit www.culinarycapers.com. Debra may be reached via debra@culinarycapers.com.